Privacy Policy

This Privacy Policy is applicable for the Sonicspot.com and its subdomains (hereinafter ‘Sonicspot’). We appreciate your interest in our websites, products, and services and we value the importance of protecting your privacy and personal data. To ensure transparency and security, our Privacy Policy as set forth below will inform you about the nature, scope and purpose of the personal data processed by us.

1. What is Personal Data

Personal data means any information relating to an identified or identifiable natural person. Sonicspot collects, processes, or uses personal data, if you provide it to us and give us your consent. Personal data may include name, age, email, phone, address, job title, profession and other data that you have provided while registering on our websites, contacting us, or applying to receive our services using the contact forms, registration forms, or other service related forms on our websites.

For the best user experience and to improve our websites and services, we also collect data sent by your web browser, e.g., information about your browser, your IP address, and your operating system.

2. Why We Need Your Personal Data

When you use services provided on Sonicspot websites, you may be asked to provide certain personal information. We will store this personal data and hold it on computers or otherwise. We will use this data in the following ways:

  • To register you with Sonicspot websites and provide services where you have registered to receive them. You can unsubscribe from these services and delete your account with Sonicspot at any time;
  • To provide you with information about new products and services and special offers we think you will find valuable;
  • To answer any queries which you may send to us by Sonicspot internal mail, external e-mail or our customer support system;
  • To conduct customer satisfaction and related surveys for improvement of our services;
  • To enter you in our competitions and promotions;
  • To conduct scientific studies;
  • To improve the security of our websites;
  • To meet our legal compliance obligations;
  • For crime prevention and detection purposes;
  • If you have consented to it, we may inform you about new products and services and special offers of selected third parties;
  • Beyond these purposes, we process your data only if you have granted express consent for its stated purposes.

To Whom Who We Disclose Your Personal Data To

We do not sell, or trade your personal data to third parties. When you use Sonicspot and our services, you decide for yourself, how much contact or other personal information you wish to display.

We may give information about you as follows:

  • We may provide our third party service providers and processors with access to your personal information. These services providers may include: credit or debit card processing companies; our customer support centre; marketing organizations, who may market and promote our services; internet service providers who provide internet connection and host our facilities; consumer research companies that assist us with understanding consumer interests by conducting surveys. We only share your personal information to the extent required for the performance of required by you services. We implemented safeguards to ensure that our service providers treat personal information in a way that is consistent with the terms of this Privacy Policy and that it is never used except to fulfill our services to our users. We may also disclose your personal information as permitted or required by law. For example, we will disclose personal information to those governmental bodies, who have authority to obtain it, in order to comply with a warrant or subpoena issued by a court of a competent jurisdiction, and to comply with record production requirements.
  • Our websites may also include social media features (e.g., share or like buttons). Such features are provided by third-party social media platforms such as LinkedIn, Twitter, or Facebook. Where data is collected this way, its processing is governed by the privacy policy of the respective social media platforms.
  • Our content may link to third party websites to provide relevant references. We are not responsible for such external content, which may contain separate privacy policies and data processing disclosures.
  • To our employees and agents to do any of the above on our behalf, now or in the future.

If you choose not to provide certain personal information we request, you will still be able to visit Sonicspot websites, but you may be unable to access some functionality or services offered by Sonicspot.

3. Your Consent

By choosing to provide us with your personal information you are consenting to its use in accordance with the principles outlined in this Privacy Policy and as outlined at the time you are asked to provide any personal information. We may contact you by e-mail or otherwise in order to provide you with updates pertaining to the services, as well as information about additional offers, products or events that we believe may be of interest to you.

4. Withdrawing Your Consent

We provide you with a way to withdraw your consent for any of the communications received by you via external e-mail or otherwise. If you have given us your email for purposes of communication or promotion, we will use your data to contact you or send promotional emails relating to your interests. You may revoke your consent to being contacted by email for promotional purposes any time, by clicking on an unsubscribe link or replying directly stating your wish to unsubscribe.

5. Children & Education

We understand the importance of taking extra precautions to protect the privacy and safety of children using the Sonicspot websites and services. Children under the age of 13, or equivalent minimum age in the relevant jurisdiction, are not permitted to use our websites and services, unless their parent provided verifiable consent.

If we learn that we have collected the personal information of a child under 13, or equivalent minimum age depending on the jurisdiction, without verifiable parental consent, we will take steps to delete the information as soon as possible.

If at any time parents need to access, correct, or delete data associated with their child’s information, they may contact our Customer Support Centre by following ‘Contact us’ link provided at the footer or header on each page of Sonicspot websites.

6. Technical & Organizational Data Protection

Sonicspot implements commercially reasonable technical and organizational measures to protect your personal data against abuse and loss. We store such data in secure environments. We provide training to our employees on data protection best practices and require them to enter into a confidentiality agreement.

While we use all reasonable efforts to protect your personal information, we cannot guarantee the absolute security of your data submitted through our websites.

7. Cookies

When you visit Sonicspot, our system automatically collects information about your visit, such as your browser type, your IP address, and the referring website. This collection may be done in conjunction with our vendors and partners (see data processors list below). We may receive from them general demographic or usage data of our site visitors. We do not use automatically collected information to identify you personally without collecting additional consent.

Such information is typically collected using web cookies, web or email pixels (also known as beacons), embedded hyperlinks, and similar tools. All commonly used browsers can generally be set to disable or delete individual cookies. See below for the types of cookies we use and their respective purposes.

Required Cookies: enable the navigation and basic functionality of the websites, e.g., access to protected areas of our websites.

Functional Cookies: allow us to analyze your website usage and your selections on the website (e.g. your login name, language, or region), so we can save these settings and offer you a more personalized experience.

Advertising Cookies: allow us to better assess the effectiveness of our content marketing and advertising efforts. These cookies are provided by our third-party partners to analyze and track site visit and signups stemming from advertising. We do not share your personal information (such as name or email) to third-party providers outside of site visit data collected directly by such Advertising Cookies, though your site visit data may be linked with other personal information collected elsewhere by such third-party providers. Such external data processing is governed by the privacy policies of these third-party providers.

See below for descriptions about the cookies used on our websites and how you can opt out from them.

Our website uses Google Analytics, a web analysis service of Google, Inc. (“Google”). Learn more from their Terms of Service and Privacy Policy. Opt-out: Download the browser plugin “Google Analytics Opt-out Browser Add-on” here.

Our website uses Google AdWords Conversion Tracking cookie to measure and optimize the performance and user experience related to our ads in Google Search or selected Google Display Network sites. Learn more about Google’s privacy policy here. Opt-out: Visiting Google’s Ads Settings.

8. Transfer of Your Personal Information

Some parties that process or store personal information may be located in jurisdictions outside your country of residence. Therefore, your information may be processed and stored in these jurisdictions and, as a result, foreign governments, courts, or law enforcement or regulatory agencies may be able to obtain disclosure of your information through the laws in these countries.

9. Notification of Changes

If we decide to change our Privacy Policy, we will post those changes on Sonicspot websites, so you are always aware of what information we collect, how we use it, and under which circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify you by way of external e-mail or otherwise. You will have a choice as to whether or not we use your information in this different manner. We will use information in accordance with the Privacy Policy under which the information was collected. You agree that by using the Sonicspot websites you are expressly and affirmatively consenting to our use and disclosure of the information that you provide, and consenting to receive e-mails, and other communications as described above.

10. Complaints Resolution

We cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we are committed to protecting your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private. As a user of the Sonicspot websites, you understand and agree that you assume all responsibility and risk for your use of the Sonicspot websites, the Internet generally, and the documents you post or access and for your conduct on and off the Sonicspot websites.

We are committed to providing a fair and responsive system for handling and resolving complaints concerning the handling of personal information. You have a right to complain and to have your complaint handled efficiently if you are concerned about our handling of your personal information. Upon request, our Data Protection Officer will provide you with information as to whether and what personal data we store in relation to you. Should your personal data be incorrect, you may have it rectified. You may also revoke your consent to use your personal data in the future, in whole or in parts, or request deletion of your personal data. We believe that any complaint that we may receive is a valuable opportunity to improve the services that we deliver to you and to maintain your confidence in our services. If at any time you wish to lodge a complaint in respect of the handling, use or disclosure of your personal information by us, you may do so by contacting our Customer Support Centre by using our ‘Contact Page’.

Last revised 28th of May 2022

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