1. What is Personal Data
Personal data means any information relating to an identified or identifiable natural person. Sonicspot collects, processes, or uses personal data, if you provide it to us and give us your consent. Personal data may include name, age, email, phone, address, job title, profession and other data that you have provided while registering on our websites, contacting us, or applying to receive our services using the contact forms, registration forms, or other service related forms on our websites.
For the best user experience and to improve our websites and services, we also collect data sent by your web browser, e.g., information about your browser, your IP address, and your operating system.
2. Why We Need Your Personal Data
When you use services provided on Sonicspot websites, you may be asked to provide certain personal information. We will store this personal data and hold it on computers or otherwise. We will use this data in the following ways:
- To register you with Sonicspot websites and provide services where you have registered to receive them. You can unsubscribe from these services and delete your account with Sonicspot at any time;
- To provide you with information about new products and services and special offers we think you will find valuable;
- To answer any queries which you may send to us by Sonicspot internal mail, external e-mail or our customer support system;
- To conduct customer satisfaction and related surveys for improvement of our services;
- To enter you in our competitions and promotions;
- To conduct scientific studies;
- To improve the security of our websites;
- To meet our legal compliance obligations;
- For crime prevention and detection purposes;
- If you have consented to it, we may inform you about new products and services and special offers of selected third parties;
- Beyond these purposes, we process your data only if you have granted express consent for its stated purposes.
To Whom Who We Disclose Your Personal Data To
We do not sell, or trade your personal data to third parties. When you use Sonicspot and our services, you decide for yourself, how much contact or other personal information you wish to display.
We may give information about you as follows:
- Our content may link to third party websites to provide relevant references. We are not responsible for such external content, which may contain separate privacy policies and data processing disclosures.
- To our employees and agents to do any of the above on our behalf, now or in the future.
If you choose not to provide certain personal information we request, you will still be able to visit Sonicspot websites, but you may be unable to access some functionality or services offered by Sonicspot.
3. Your Consent
4. Withdrawing Your Consent
We provide you with a way to withdraw your consent for any of the communications received by you via external e-mail or otherwise. If you have given us your email for purposes of communication or promotion, we will use your data to contact you or send promotional emails relating to your interests. You may revoke your consent to being contacted by email for promotional purposes any time, by clicking on an unsubscribe link or replying directly stating your wish to unsubscribe.
5. Children & Education
We understand the importance of taking extra precautions to protect the privacy and safety of children using the Sonicspot websites and services. Children under the age of 13, or equivalent minimum age in the relevant jurisdiction, are not permitted to use our websites and services, unless their parent provided verifiable consent.
If we learn that we have collected the personal information of a child under 13, or equivalent minimum age depending on the jurisdiction, without verifiable parental consent, we will take steps to delete the information as soon as possible.
If at any time parents need to access, correct, or delete data associated with their child’s information, they may contact our Customer Support Centre by following ‘Contact us’ link provided at the footer or header on each page of Sonicspot websites.
6. Technical & Organizational Data Protection
Sonicspot implements commercially reasonable technical and organizational measures to protect your personal data against abuse and loss. We store such data in secure environments. We provide training to our employees on data protection best practices and require them to enter into a confidentiality agreement.
While we use all reasonable efforts to protect your personal information, we cannot guarantee the absolute security of your data submitted through our websites.
When you visit Sonicspot, our system automatically collects information about your visit, such as your browser type, your IP address, and the referring website. This collection may be done in conjunction with our vendors and partners (see data processors list below). We may receive from them general demographic or usage data of our site visitors. We do not use automatically collected information to identify you personally without collecting additional consent.
Such information is typically collected using web cookies, web or email pixels (also known as beacons), embedded hyperlinks, and similar tools. All commonly used browsers can generally be set to disable or delete individual cookies. See below for the types of cookies we use and their respective purposes.
Required Cookies: enable the navigation and basic functionality of the websites, e.g., access to protected areas of our websites.
Functional Cookies: allow us to analyze your website usage and your selections on the website (e.g. your login name, language, or region), so we can save these settings and offer you a more personalized experience.
Advertising Cookies: allow us to better assess the effectiveness of our content marketing and advertising efforts. These cookies are provided by our third-party partners to analyze and track site visit and signups stemming from advertising. We do not share your personal information (such as name or email) to third-party providers outside of site visit data collected directly by such Advertising Cookies, though your site visit data may be linked with other personal information collected elsewhere by such third-party providers. Such external data processing is governed by the privacy policies of these third-party providers.
See below for descriptions about the cookies used on our websites and how you can opt out from them.
8. Transfer of Your Personal Information
Some parties that process or store personal information may be located in jurisdictions outside your country of residence. Therefore, your information may be processed and stored in these jurisdictions and, as a result, foreign governments, courts, or law enforcement or regulatory agencies may be able to obtain disclosure of your information through the laws in these countries.
9. Notification of Changes
10. Complaints Resolution
We are committed to providing a fair and responsive system for handling and resolving complaints concerning the handling of personal information. You have a right to complain and to have your complaint handled efficiently if you are concerned about our handling of your personal information. Upon request, our Data Protection Officer will provide you with information as to whether and what personal data we store in relation to you. Should your personal data be incorrect, you may have it rectified. You may also revoke your consent to use your personal data in the future, in whole or in parts, or request deletion of your personal data. We believe that any complaint that we may receive is a valuable opportunity to improve the services that we deliver to you and to maintain your confidence in our services. If at any time you wish to lodge a complaint in respect of the handling, use or disclosure of your personal information by us, you may do so by contacting our Customer Support Centre by using our ‘Contact Page’.
Last revised 28th of May 2022